Testimonials

Very helpful. Not snoring anymore. Breathing better without lapses has got better. The missus can sleep better wit hout having to push me over on my side. All good. Wish I had came and seen you's years ago. Rather than rely on a Mandibular Splint Mouthguard. That didn't really do the job. They reckon it would do. All the best keep up the good work. Will recommend you to family and friends. In the same situation as myself. Keep up the good work. 👍👍👍👍👍👍👍👍👍👍👍👍👍

Janet is amazing so professional and realistic I was treated poorly by another provider for 4 years I went through 3 types of masks and none of them ever fitted correctly I was never getting the benefit from my CPAP since being so well cared for at the Geelong clinic I’m feeling amazing Thankyou

My wife and I have been using a CPAP machine since April/May 2010 and our visit to your Wantirna Branch was the first occasion that we found someone who not knew what she was talking about but actually fitted our masks properly - they actually worked when we used them! Many thanks, Keith Rowe

Breanna looked after me from the moment I stepped in to her office. I was nervous and not quite sure what to expect or do, but she helped me through gently and reassuringly, and it was very much appreciated.She never stopped encouraging me and it was all l needed to have that little confidence going forward.

I must say that the whole team at the Bentleigh clinic are caring, supportive, and understanding of our needs. Angelo was most helpful every possible way. Thank you Cpap Vic Vince (happy for his first name to be used)

Highly recommend cpap Frankston. Bronwyn,carlie have exceptional knowledge and understanding of both the patient and products. There is no problem they can’t resolve in a friendly manner. Thanks so much you’ve made a huge difference in my quality of life

I love the quick, competent and friendly service I receive at the Shepparton clinic. Nothing seems too much for them. They answer all my queries with respect.

The staff at the Bundoora clinic were very helpful and pleasant to deal with, I will definitely be getting my new cpap machine there when I need a new one in the not too distant future

Had a pleasant time when I visited your Footscray branch, Kayla treated me like one of the family and she was very knowledgeable. I will have no hesitation in going back there when I need more equipment

I have found your staff at Port Melbourne very helpful and super friendly ... and they have a great sense of humour .... I would recommend both of the 2 that I have been lucky to have helped me very helpful

Jo Donaghy at the Wantirna branch was excellent in the advice she gave me and the follow-up care that she continues to provide. Her knowledge of the products you provide is excellent and her customer engagement is the best I have ever received Glen (happy for his first name to be used)

Dear CPAP Victoria, I would like to inform you of my experience at your Frankston Branch during the purchase of my CPAP Machine at the end of June. I thought I would get a survey that I could fill in which we never seem to arrive, so I decided to write to you instead to share my experience. I went to visit on the Friday night just to get a head strap and I was not aware of the promotion of the upgrade trade in that was in progress. I was served by Carly and she showed me what was available, and I upgraded to the dearer strap. Carly and I spoke about the promotion and how it was ending at midday on the Saturday. I said I would have a think about and would call in the next day. At no time did I feel any pressure, a warm friendly caring person that just made me feel so welcome in the branch. I could tell Carly genuinely wanted what was best for me. Carly was caring about what I wanted in a machine and what the latest model had to offer. I looked on line at the various machines and decided that I would return to the branch in the morning and I was lucky enough to be able to get Carly to serve me at 9.15am on the Saturday morning. I decided to do the upgrade and get a new machine and could not be happier. Nothing was too much trouble for Carly. Carly had amazing product knowledge, whatever question I asked Carly knew the answer and was able to explain to me why that was happening on my existing machine. Carly really genuinely cared about what was important for me. I felt like she was a friend not a salesperson. I have purchased many CPAP machines over the last 15 years and Carly would be by far be the best experience I have ever had from a CPAP salesperson. I would like to thank your organisation for having such a professional employee on your team it made buying the CPAP Machine so much easier for me and gave me the confidence that I was doing the right thing. I am a very happy with the purchase of my new machine and would definitely be referring friends and family to Carly in the future if they wanted to by a CPAP Machine. I hope you can recognise Carly for commitment and dedication to delivering service excellence. Warm regards,

Like most women my age I put my extreme fatigue and broken sleep (insomnia) down to peri menopausal symptoms, it was like dragging my body through molasses each day. So I finally decided to have a sleep test and was diagnosed with sleep apnea.

From the first night, I used my CPAP machine the difference was palpable. The fog lifted and every day since my energy, clarity and sleep has improved beyond belief.

I have realised, I’ve probably suffered from apnea for years and now I never sleep without my machine, it gives me such peace of mind and my quality of sleep is scrumptious, quiet and restful

I encourage any woman to have the test and if you are diagnosed with apnea, embrace your machine, I LOVE mine, it has saved my life!

Thank you to Coxy, Gabriel, Jordan from CPAC Victoria for all your ongoing support, guidance and care, I couldn’t recommend them enough, I am now living life to the fullest!